The Empowered Culture of Care™

Build a workplace people don't have to recover from.

“71% of people are not thriving at work”

Source: Indeed US Work Wellbeing 2023 Report

Right now in Canada, approximately half of employees are disengaged or looking for new jobs.

Well-being is at an all-time low.

Leaders are burning out.

Marginalized team members are holding back.

And too many organizations are losing great people. Without realizing it, organizations are capping their own potential.

Not because they don’t care, but because their culture makes it unsafe or impossible to fully show up.

We help you change that.

The Empowered Culture of Care™ is how your organization becomes a place people want to stay, grow, and contribute their best.

Our Core Focus Areas

Psychologically Safe Leadership

Give your leaders the tools to create environments where people feel safe to speak up, take risks, and bring their full selves to work.

This training series helps leadership teams recognize and remove the subtle forces of erasure, respond to challenges without fear, and foster trust at every level. The result is a culture where innovation, engagement, and well-being are amplified, without sacrificing performance.

Our Core Trainings:

Psychologically Safe Workplace (includes team assessment during session) and Psychologically Safe Leadership.

Emotionally Intelligent Leadership

Equip your leaders to lead with clarity, empathy, and impact.

This training helps your team understand their own emotions, communicate with care, and respond to challenges in ways that build trust and psychological safety.

By developing emotional intelligence across your leadership, you create a culture where mental health is not ignored, conflict is handled in healthy ways, creating greater collaboration.

Our Core Trainings:

Emotionally Intelligent Leadership and How to Manage Conflict as a Leader.

Inclusion & Belonging

Move beyond surface-level initiatives and create a workplace where difference is genuinely respected and celebrated. We lead with stories of lived experience, allowing participants to be driven from a deeper place.

Our trainings equip leaders to recognize hidden biases and move away from centering dominant norms to foster a culture where everyone is able to be seen, valued, and contribute their best.

Our Core Trainings:

Neurodiversity in the Workplace, Neuro-Inclusive Leadership, 2SLGBTQIA+ Inclusion, The Power of Pronouns, Unconscious Bias and DEIB Engagement.

Beyond "Check the Box" Training

The focus is to create immediate impact while gathering real insight to understand your culture from the inside. After each session, we capture what we learned from your team’s feedback and patterns we observed, and provide a summary with tailored recommendations to keep the momentum going beyond the session.

Ready to get started?

Who We Work With

This is for you if...

  • You’re part of a leadership team that values people and wants to lead with integrity

  • You’ve made efforts toward inclusion or psychological safety, but sense you’re missing the mark or could go deeper

  • Your leaders were promoted for performance, not people skills, and unfortunately, it shows

  • You know that psychological safety, well-being, and inclusion are strategic priorities, not just “nice to haves”

  • You’re ready to invest in long-term culture change, and don't expect a one-off training to solve deeper issues

  • You care about your team’s mental health, but don’t know where to start or how to lead it well

  • You want a partner who can meet your organization where it’s at and create a plan that actually fits your unique culture

This is not for you if...

  • You want surface-level inclusion or “checkbox” solutions that look good but don’t shift culture

  • You’re not willing to examine how existing systems and norms may be erasing people

  • You think well-being, belonging, or psychological safety are optional extras rather than strategic imperatives

  • You want leadership development without real reflection, accountability, or change

  • You prefer to maintain a culture where conformity is rewarded and difference is managed rather than embraced

  • You’re not open to honest conversations about where your culture is falling short

  • You’re committed to performance above people, even if it comes at the cost of well-being or authenticity

Hear from Some of Our Clients

“This 2-hour Neuro-Inclusive Leadership workshop was better than our full day leadership onboarding” - Oli, Neuro-Inclusive Leadership Participant

Oli, Tourism, Neuro-Inclusive Leadership Participant

“This was Amazing - real world, really helpful and inspiring. It felt Human, not textbook, and Inspiring not shaming.”

Ryder Richards, Vis. Art Rec Specialist/ Rec + Social Art Centre

“I love the way you break down complex ideas and make them digestible”

Anne (she/her), Office Manager, Tourism

Let’s explore what’s possible for your culture.

We are excited to connect with you and explore how we can support your unique organization.

Frequently Asked Questions

What is unique about the Scale Naturally approach?

We lead with lived experience because people remember stories, not theory. Our CEO Fia-Lynn Crandall has a background in Mechanical Engineering, which fuels us to break down complex topics into simple, practical frameworks that leaders can apply right away.

This work is messy, by sharing our own human mistakes, we help to bring walls down and create space for honest reflection and practical insight that sparks real change.

What makes Scale Naturally Sessions different from typical inclusion or DEI training?

We don’t deliver checkbox workshops or surface-level programs. Everything we do is focused on supporting the steps required to create a true culture shift. Each engagement includes a Post-Session Debrief that summarizes participant highlights and outlines recommended next steps. We typically start out with an engaging session to immerse ourselves in the culture while creating immediate, tangible improvements. From there we explore steps to embed care, psychological safety, and respect for difference into the structures, practices, and leadership behaviors of your organization so it becomes part of how your workplace actually operates.

How do you customize your approach for our organization?

Each of our engagements begins with a call to understand the unique context of your organization or team. Our Core Sessions are highly engaging and designed to create maximum impact, tailored to your unique context.

When an organization needs something more specific, we build fully custom sessions. These start at $5k and are crafted to meet your exact vision, goals and outcomes you are looking for.

What is the typical investment?

Our approach goes beyond “check-the-box” training. Each session is tailored to your unique context and the focus is to create immediate impact while gathering real insights on your culture from the inside. Afterward, we hold a post-session debrief and provide a tailored insights report capturing feedback, patterns, and recommendations to keep the culture shift moving forward beyond the session.

The investment for an initial engagement starts at $3500 and go up depending on length of the session. Fully customized sessions start at $5k and custom culture work varies depending on complexity, often starting at $10k.

Is this only for organizations that already value inclusion?

No, we create direct impact with each team we work with. However, in order to create true culture shift, senior leadership must be involved and lead by example.

We do however work with those who care about their people and are willing to back up this care with action and investment.

What if our leaders are resistant to this work?

We find that resistance is often a symptom of fear of making mistakes. Our approach normalizes being human and imperfect, while showing the real cost of the status quo.

We meet leaders where they are at, while helping them see beyond their own experiences into the world of others they may not have been exposed to yet. The result is sparking a desire to do better for the people around them.

We also align our work with organizational values, which often easily support the work we are doing.

Makaylah Rogers (they/he) & Fia-Lynn Crandall (she/her)

MEET THE FOUNDERs

We're so glad you're here!

We know what it’s like to navigate systems that weren’t built for difference, and we’ve experienced firsthand how transformative it is when leaders stop erasing themselves and cultures stop erasing people.

We've personally lived the cost that happens when workplaces unknowingly ask people to erase themselves to belong. The harm, burnout, disengagement and individual potential being capped.

We know there's another way because we live it, and empower our clients to as well. We believe in the New Paradigm of Leadership, where we design environments that honour uniqueness, embed well-being, and allow human potential to flourish without compromise.

Ready to get started?